Software Quality Assurance Analyst

Innovation · Nairobi, Nairobi
Department Innovation
Employment Type Full-Time
Minimum Experience Experienced


Position: Software Quality Assurance Analyst

Location: Nairobi, Kenya

Preferred Start Date: As soon as possible

About Pula: 

At Pula, we are radically restructuring agricultural insurance, using technology to insure the previously unbanked, uninsured, untapped market of 1.5 billion smallholders worldwide. 

We work in 12 countries across Africa and Asia, and in 2020 alone, we facilitated crop and livestock insurance cover to 1.6 million farmers across Kenya, Rwanda, Uganda, Nigeria, Mali, Senegal, Zambia, Ethiopia, and Malawi. 

We are fast-paced, fun loving and constantly adapting to new opportunities and challenges. We are a high-performance, multi-cultural team. We expect our team to value performance, results and professionalism.

At Pula, we are: 

  1. Customer Obsessed: Pula’s insurance protects those who feed the world, and we are obsessed with delivering value to smallholder farmers as we build the systems that protect them against catastrophic risks together with global insurers, businesses and international NGOs. 
  2. Groundbreaking: We stretch the limits of what’s possible, bringing agricultural insurance to places where it has never been before. 
  3. In the trenches together: financially sustainable businesses for agriculture in Africa are tough to build and rare to achieve success, and so we have each others’ back as we build this new Africa. 
  4. Make it happen: We execute at a high level, even in complex circumstances and with tight seasonal deadlines, with the goal of building a sustainable and profitable enterprise

The Pula Innovation Team

Technology is key to Pula’s insurance service delivery. All aspects of our award-winning insurance products are backed by in-house technology, from the design and pricing of our insurance offering, to the widespread field operations that have seen us register over a million farmers every year for over three years running.

In addition to the underlying tooling that enables our business, Pula is constantly exploring new ways to serve our existing customers, as well as potential new areas to apply our existing expertise and technology tooling.

All this software tooling is developed in-house by Pula’s Innovation Team. We are an outfit of product designers, software developers and quality assurance engineers who work on this diverse set of products, using varied tooling but with a focus on Python/Django and VueJS on the back-end, as well as Kotlin & Flutter for our mobile apps.

Our innovation team has a total of 12 members at present, though we will grow closer to 20 in the course of this year. The team is based in Nairobi, but day-to-day we work remotely, with most of our software developers doing the majority of their work from home. We pride ourselves on being a high-performing team, based not only on our technical ability, but our approach to work with an emphasis on collaboration, open communication, and deep understanding of the context in which we work.

Software Quality Assurance Analyst Role


  • Review requirements/ stories, specifications and technical design documents to provide timely and meaningful feedback
  • Create detailed, comprehensive and well-structured test scenarios
  • Estimate, prioritize, plan and coordinate testing activities
  • Design, develop and execute automation scripts using open source tools
  • Identify, record, document thoroughly and track bugs
  • Perform thorough regression testing when bugs are resolved
  • Develop and apply testing processes for new and existing products to meet quality needs
  • Liaise with internal teams (e.g. developers and product managers) to identify system requirements
  • Monitor debugging process results
  • Investigate the causes of non-conforming software and train users to implement solutions
  • Track quality assurance metrics, like defect densities and open defect counts
  • Stay up-to-date with new testing tools and test strategies
  • Work closely with developers to ensure the process of building software promotes quality
  • Accountability for support and releases to production

Skills required to succeed in this role 

  • Experience in software quality control and assurance
    • Static and functional testing
    • Manual and automated testing
    • Exploratory testing
    • Quality control processes management
    • Load and performance testing
  • Strong knowledge of software QA methodologies, tools and processes
  • Experience in writing clear, concise and comprehensive test plans, user stories and acceptance criteria
  • Certification in ISTQB and Scrum is an added advantage
  • Experience in cloud computing ( AWS, Azure, etc )
  • Proven work experience in software development
    • Python ( Django )
    • Java and Kotlin ( Android, flutter)
    • JS
    • HTML, CSS
  • Hands-on experience with both white box and black box functional testing
  • Hands-on experience with automated testing tools
    • Selenium ( IDE and Web Driver ), JMeter
    • Locust
    • Postman ( API Testing)
  • Solid knowledge of SQL and scripting
  • Experience working in an Agile/Scrum development process
  • Experience with performance and/or security testing is a plus
  • Critical thinking
  • Exceptional attention to detail
  • Experience with agile project management tools and methodologies
    • Jira
    • Asana
    • Google docs and or MS office Suite

Benefits and compensation

Pula will offer a competitive remuneration package to the right candidate with benefits such as pension, health and life insurance as standard. Pula supports remote work with benefits including largely self-scheduled work time, internet allowances, and hardware for working from home.

To learn more about Pula:

We accept applications on a rolling basis but recommend applying as soon as possible. 

If interested, please send your resume, cover letter, and anything else that helps you stand out

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  • Location
    Nairobi, Nairobi
  • Department
  • Employment Type
  • Minimum Experience